She wasn't even trying at all to help me. All she did is rebook me for 2 days later and told me that that flight might get cancelled due to the hurricane.
An attendant finally came out by the name of Chanel (the AD Lead).
The plane wasnt detached from the terminal which is why I didnt understand why they couldnt let me in unless they sold my seat. The pilot and the attendants saw that we were banging on the door and yet they just stared at us. By phone I changed my flight to next day and a direct flight back home, but at the counter at the airport they were very mean and with no ways to attend passangers."Ĭons: "The flight back to tampa from san juan was a complete nightmare! We arrived at the gate 15 minutes before and was extremely upset to find out that the gates were closed. They report the incident as if it was a weather issue and JetBlue didn’t gave accommodation to all the passanger because of the supposedly reason of weather conditions, and in that manner they don’t provide hotels. We were left there without no hotels, and returning flights with absurd hours of flight and stop, instead of one as before direct to our destination. We even lost our first flight returning to our destination because of a misunderstanding with a passanger and one crew member, they made all the passanger to get out of the airplane, after being inside for an hour, then they told us that we lost the flight and they will accommodate us in other flights. Always on delays with every single flight that I had take before, crew personal with a bad attitude and a non effective communication with other passangers. Cons: "Aside Angel and Roberto from the crew, everything else was a disaster with this flight to New York and specifically with JetBlue.
0 kommentar(er)
